Conflict Management

Course Description:
Every person faces conflict. There are positive and negative outcomes to conflict. What makes conflict negative or positive is the way in which it is handled. This course teaches participants how to manage emotions during conflict while working collaboratively toward a win/win resolution. Participants will complete a conflict style assessment, learn the five styles of conflict, and identify their dominant style.

Action objectives:



Course Duration: This course is a 4-hour course.

Additional Information:
For additional information regarding Insignia's off-the-shelf course offerings, including outlines, customization of content to fit the needs of your organization, and pricing, please contact us @ 586-580-3274 or send and e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..  We look forward to hearing from you.